Privacy Policy

Privacy Policy 

Effective Date:  01 July, 2024 

Welcome to ProFlex ERP 

At ProFlex ERP, a product of Novatta Technologies Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use ProFlex ERP. 

1. Information We Collect 

• Personal Information: When you register for an account, we may collect personal information such as your name, email address, phone number, and company details. 

• Usage Data: We automatically collect information about your interactions with ProFlex ERP, including IP address, browser type, pages visited, and time spent on the platform. 

• Cookies: We use cookies to enhance your experience, gather general visitor information, and track visits to our website. You can choose to disable cookies through your browser settings. 

2. How We Use Your Information 

• To Provide and Maintain Services: We use your personal information to create and manage your account, provide customer support, and deliver ProFlex ERP services. 

• To Improve Our Services: Usage data helps us understand how you use ProFlex ERP, enabling us to enhance and customize our offerings. 

• To Communicate with You: We use your contact information to send you updates, promotional materials, and other information related to ProFlex ERP. You can opt out of these communications at any time. 

• To Ensure Security: We use your information to monitor and improve the security of ProFlex ERP and protect against unauthorized access or data breaches. 

3. Information Sharing and Disclosure: 

• Service Providers: We may share your information with third-party service providers who assist us in operating ProFlex ERP and providing services to you. 

• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities. 

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. 

4. Data Security: 

We implement robust security measures to protect your personal information. This includes encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 

5. Your Rights: 

• Access and Correction: You have the right to access and update your personal information. You can do this through your account settings or by contacting us directly. 

• Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format. 

• Deletion: You can request the deletion of your personal information, subject to certain legal obligations. 

• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications. 

6. Third-Party Links: 

ProFlex ERP may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information. 

7. Children's Privacy: 

ProFlex ERP is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information. 

8. Changes to This Privacy Policy: 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. 

9. Contact Us: 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

• Email: support@proflex.ai 

• Address: Novatta Technologies Pvt. Ltd., 2nd Floor, H.No.4-8-110/SN/427, Surya Nagar Colony, Hayath Nagar, Hyderabad, Telangana, India-501515 

Thank you for trusting ProFlex ERP with your business needs. We are committed to protecting your privacy and ensuring a secure experience.